Locum insurance help when you need it

Making a claim

If you need to make a claim, contact your insurance provider as soon as possible. This will help speed up the claim process.

How to make a claim

• Make contact as soon as possible,
• Your claim handler will send you a claim form and let you know about the next steps,
• Complete the claim form and send back any extra documentation that you’ve been asked to provide. Remember to provide bank details so the claim can be paid direct.

If the claim is valid, then payment will be paid directly into the bank account listed on the claim form.

If you need help making a claim

You may prefer to have someone help you with the claim process. With over 20 year’s experience, our LocumPlan specialists are happy to help.

Your insurance company may ask for sensitive information. If you do need help, it is important that you are happy for us to see this information, or you could deal directly with the claims handlers.

To talk about a claim please call us on 0345 8500 205 to speak one of our locum insurance specialists.

Making an application

If the quote gives you everything you want, then the next step is to make an application.

You will be sent a proposal form with your quote.

To start the process to be covered you will need to complete the proposal form.

It forms the basis of the contract and will be used by the insurers to determine their liability to pay a claim.

It is important that all relevant information is included at this stage.

The insurers may come back for additional information to help them process the application.

Making a payment

Once the application has been approved and you are happy with the terms of the policy, you can make payment to start the cover.

You can pay by the following options

• Credit or debit card via the website (there is no charge for this).
• BACS payment
• Cheque (payable to LocumPlan)
• Direct debit

Please note, direct debits are handled via Close Premium Finance. They will take 10 monthly payments. They will also charge an additional 7.20% of the total premium.

If you would like to go through any of this information then please call us on 0345 8500 205 to speak one of our locum insurance specialists.

Or you can get a locum insurance quote now.